DO NOT SEND URGENT MATTERS HERE
Please call us or use our messaging system first!
All Physicians keep same day appointments for urgent health concerns. Every month we receive a report from the Ministry of Health indicating when our patients are seeking care from physicians outside of our group. Our clinic is then billed to pay for those services rendered. We do not receive notes or records of your visit to a walk in clinic and they do not have access to your records or history. We have extended business hours for your convenience. We are asking you to refrain from using walk in clinics. Please call us to schedule your appointment. We will try our best to accommodate you.
For those patients who have registered/signed with Dr. Richard Chen with the Ontario Family Health Network on after hours toll free number is available.
1 866 553 7205
Please ask the receptionist for the doctor on call.
Reminder about sent messages to your doctor:
The use of secure messaging is intended for non urgent matters. All messages are approximately answered in 3-4 business days. Do not send any urgent matters using this link. If you need urgent attention, please call the clinic during office hours, call 911 or go to your nearest ER.